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Inbound Sales and Service Representative

1 month ago

Loughborough, Leicestershire, United Kingdom Pertemps Bond Full time
We are seeking a skilled and results-driven Inbound Sales and Service Representative to join our team in Loughborough. As a Tech Sales Expert, you will play a vital role in delivering exceptional customer experiences and achieving sales targets.About the Job

This is an exciting opportunity to work in a dynamic and supportive contact centre environment, where you will have the chance to develop your skills and progress your career. You will be part of a close-knit team that prioritizes customer satisfaction and works together to achieve sales goals.

Key Responsibilities
  • Manage inbound calls from customers, understanding their needs and offering suitable products and services.
  • Work towards and aim to exceed sales expectations, consistently delivering a best-in-class customer experience.
  • Build relationships with customers to convert one-time buyers into loyal customers.
  • Maximize up-selling opportunities while ensuring customers have an informed choice.
Requirements

To succeed in this role, you will need:

  • A commitment to providing great service and exceeding sales targets.
  • Previous customer service or sales experience, ideally within a contact centre environment.
  • Excellent communication skills, with the ability to navigate multiple systems quickly and efficiently.
  • A passion for technology and a drive to consistently deliver results.

Estimated Salary: £25,000 - £30,000 per annum, depending on experience. Full training will be provided. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we would love to hear from you.