Inbound Sales Representative
2 days ago
Pertemps Leicester is seeking an Inbound Sales Representative to join our team in Loughborough. As an Inbound Sales Representative, you will be responsible for handling incoming calls from customers, exploring their needs, and offering suitable products and services from our website. You will also be responsible for building strong relationships with our customers and delivering exceptional customer experiences.
About the Role:
As an Inbound Sales Representative, you will work closely with our sales team to identify opportunities for upselling and cross-selling, ensuring that our customers receive the best possible service. You will also be responsible for managing customer complaints and resolving any issues they may encounter.
Main Responsibilities:
* Managing inbound calls to the business from clients/customers' requests
* Exploring customer needs and offering suitable products and services from the website
* Building relationships with customers to ensure converting a one-time customer into a customer for life
* Resolving customer complaints and ensuring a positive customer experience
Requirements:
* 1-2 years of experience in a sales or customer-facing role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet sales targets
What We Offer:
* A competitive salary of £26,000 - £31,000 per annum, depending on experience
* Uncapped commission structure
* Opportunities for career growth and development
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