Spare Sales Administration Team Member

2 days ago


Braintree, Essex, United Kingdom Safran Full time

We are seeking a highly skilled Administrative Order Manager to join our Spare Sales Administration team at Safran.

The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and the capacity to work effectively in a team environment.

Responsibilities
  • Process customer orders and manage administrative aspects to ensure customer satisfaction.
  • Serve as the primary interface between customers, the Sales Department, Program, Customer Support, Production/MRO, Supply Chain, and Finance.
  • Implement contractual objectives and oversee order processing until invoicing.

Key Performance Indicators

  • Timely and accurate order processing.
  • Excellent customer service and response rates.
  • Proactive communication with customers and internal stakeholders.

Requirements

  • High school diploma or equivalent required; 2 years of experience in customer service or a related field preferred.
  • Excellent oral and written communication skills essential for interaction with customers.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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