Spare Sales Administration Team Member
2 days ago
We are seeking a highly skilled Administrative Order Manager to join our Spare Sales Administration team at Safran.
The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and the capacity to work effectively in a team environment.
Responsibilities- Process customer orders and manage administrative aspects to ensure customer satisfaction.
- Serve as the primary interface between customers, the Sales Department, Program, Customer Support, Production/MRO, Supply Chain, and Finance.
- Implement contractual objectives and oversee order processing until invoicing.
Key Performance Indicators
- Timely and accurate order processing.
- Excellent customer service and response rates.
- Proactive communication with customers and internal stakeholders.
Requirements
- High school diploma or equivalent required; 2 years of experience in customer service or a related field preferred.
- Excellent oral and written communication skills essential for interaction with customers.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
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