Support Team Member

2 days ago


Braintree, Essex, United Kingdom Hammonds Furniture Limited Full time

Are you looking for a challenging and rewarding role in a dynamic and supportive environment? Do you possess excellent communication skills, be proficient in IT and Microsoft Office, and have experience in a customer service-focused role within a similar industry?

As a Support Team Member at Hammonds Furniture Limited, you will be responsible for managing inbound and outbound calls, booking delivery rounds in advance for Technicians and Service Engineers, and ensuring all client and delivery details are correct and up-to-date. You will also be responsible for actioning emergency jobs within agreed KPIs by relaying requirements to technicians and warehouse staff.

We offer a competitive salary of £29,000 - £34,000 per annum, depending on experience, plus benefits including 29 days holiday moving to a maximum of 33 days (inclusive of Bank Holidays), continued professional development, training, and learning support, and opportunities for career progression.


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