Product Support Team Lead

2 days ago


York, York City, United Kingdom Talent Limited Full time

As a Product Support Manager at Talent Limited, you will be responsible for managing and developing the Product Support Team in York. This involves scheduling team members to provide comprehensive support via various channels, guiding the team through complex technical inquiries, and collaborating with sales and marketing to identify customer needs.

To be successful in this role, you will need a degree in engineering, physics, mathematics, or a related hard science, as well as a minimum of three years' experience in technical sales and/or product support. Proficiency in optical engineering concepts is required, and optics industry experience is preferred but not essential.

The role requires proven leadership skills to build and manage effective teams, and fluency in English is a must. In return, we offer a competitive salary of £55,000 per year, company pension scheme, private medical and dental insurance, cycle to work scheme, and subsidised gym membership.

Talent Limited is committed to providing excellent products and services to our customers. Our products serve numerous markets, including advanced diagnostics and automation, making a difference in applications ranging from DNA sequencing to factory automation.



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