Retail Team Lead

10 hours ago


York, York City, United Kingdom Schuh Full time

About the Role

As a Retail Team Lead, you will be responsible for leading a team of sales associates to provide exceptional customer service and drive sales growth. You will be the face of our brand in-store, engaging with customers and staff members alike.

The ideal candidate will have excellent communication skills, a passion for retail, and a keen eye for detail. They will be target-driven, enthusiastic, and ready to take on new challenges.

This is an exciting opportunity to join our dynamic team and contribute to the success of our store. If you are a motivated and charismatic individual who is passionate about delivering outstanding customer experiences, we want to hear from you

Key Responsibilities:

  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Engage with customers and staff members to build strong relationships and drive sales growth.
  • Develop and implement strategies to improve store performance and increase customer satisfaction.
  • Maintain a high level of product knowledge and stay up-to-date with trends and promotions.
  • Assist with management responsibilities and delegate tasks within the team.

Benefits:

  • Competitive salary: £25,000 - £35,000 per annum.
  • Up to 40% product discount for personal use.
  • 29 days holiday (pro-rota) + bank holidays.
  • Birthday off to celebrate your special day.
  • Annual £30 gift card for shoes.
  • Perk platform for hundreds of discounts.
  • Stream your wages as you earn them.
  • Employee assistance programme for wellbeing support.
  • Auto-enrolled pension scheme.

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