Optics Support Team Lead
3 weeks ago
We are seeking an experienced Product Support Manager to join our team at Edmund Optics Ltd in York. The successful candidate will manage a team of customer support specialists and be responsible for delivering exceptional technical service to our customers.
Key Responsibilities:- Manage a team of customer support specialists to ensure excellent technical service delivery.
- Develop and implement effective processes to resolve customer inquiries efficiently.
- Collaborate with cross-functional teams to improve product knowledge and provide timely updates to the customer base.
- Bachelor's degree in a related field or equivalent experience.
- Proven track record of managing high-performing teams and driving business growth.
- Excellent communication and problem-solving skills.
- Competitive salary: £55,000 - £65,000 per annum (dependent on experience).
- A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
- The opportunity to work with a leading optics company and contribute to the growth of our customer support services.
-
Optics Support Team Lead
3 weeks ago
York, York City, United Kingdom Edmund Optics Ltd Full timeAbout Edmund Optics Ltd">We are a leading manufacturer of optical components and instrumentation. Our team is dedicated to delivering exceptional technical service to our customers.Job Description">Manage a team of customer support specialists to provide top-notch technical service.Key Responsibilities:">Lead a team to deliver exceptional technical service...
-
Optics Support Specialist
3 weeks ago
York, York City, United Kingdom Edmund Optics Ltd Full timeAbout the RoleAs an Optics Support Specialist at Edmund Optics Ltd, you will play a critical role in providing technical support to our customers worldwide. You will be responsible for resolving complex technical issues, developing and implementing process improvements, and collaborating with cross-functional teams to achieve business objectives.Key...
-
Optics Solutions Manager
2 weeks ago
York, York City, United Kingdom Edmund Optics Full timeEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology.The company has earned a position as one of the largest suppliers of off-the-shelf optical components and a trusted partner for customized solutions. Supporting numerous markets around the globe, including advanced diagnostics, semiconductor & electronics,...
-
Optical Product Specialist
2 weeks ago
York, York City, United Kingdom Edmund Optics Full timeEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. With its state-of-the-art manufacturing capabilities combined with a global distribution network, Edmund Optics has earned a position as one of the largest suppliers of off-the-shelf optical components and a trusted partner for customized solutions.The...
-
Technical Service Team Lead
3 weeks ago
York, York City, United Kingdom Edmund Optics Full timeIn this exciting role as Product Support Manager, you will play a crucial part in shaping the future of Edmund Optics' European operations. Reporting to senior management, you will lead the Product Support Team in delivering top-notch customer service, identifying areas for improvement, and implementing strategic initiatives to enhance sales processes and...
-
Optical Solutions Consultant
3 weeks ago
York, York City, United Kingdom Edmund Optics Inc. Full timeAbout Edmund OpticsEdmund Optics Inc. is a leading manufacturer and supplier of optics, imaging, and photonics technology. Our company has earned the position as one of the largest suppliers of off-the-shelf optical components and a trusted partner when it comes to customized solutions. We support numerous markets around the globe, including advanced...
-
Product Line Manager
2 weeks ago
York, York City, United Kingdom Edmund Optics Ltd. Full timeEdmund Optics Ltd. is a leading manufacturer and supplier of optics, imaging, and photonics technology with a strong presence in the European market. We are seeking a highly skilled Product Line Manager - Strategic Optics Lead to join our team in York, UK.About the Role:The successful candidate will be responsible for defining and developing the overall...
-
Strategic Optics Lead
5 days ago
York, York City, United Kingdom Edmund Optics Inc., 18 Woodlands Loop Full timeAbout the RoleWe are looking for a skilled Strategic Optics Lead to join our team in York, UK. As a Product Line Manager, you will be responsible for managing optics, including developing and expanding existing standard product families, gathering market and application information from customers, selecting new products and custom capabilities, and defining...
-
Optics Product Visionary
4 weeks ago
York, York City, United Kingdom Edmund Optics Ltd. Full timeCompany OverviewEdmund Optics Ltd. is a leading manufacturer and supplier of optics, imaging, and photonics technology.The company's state-of-the-art manufacturing capabilities combined with its global distribution network have earned it the position of the world's largest supplier of off-the-shelf optical components.
-
Optical Component Specialist
2 months ago
York, York City, United Kingdom Edmund Optics Ltd. Full timeCompany Overview:Edmund Optics Ltd. is a leading supplier of off-the-shelf optical components, serving innovative technologies across various industries.
-
Optics Technical Liaison
4 weeks ago
York, York City, United Kingdom Edmund Optics Full timeAbout UsWe are Edmund Optics, a US-owned company with subsidiaries in Germany, UK, Netherlands, and France. Our team is responsible for sales, marketing, distribution, engineering, and application support for a wide product range throughout Europe, the Middle East, and Africa.
-
Sales and Applications Team Lead
4 weeks ago
York, York City, United Kingdom Edmund Optics Full timeJob DescriptionThe Product Support Manager EMEA will be responsible for managing the Product Support Team (the Sales & Applications Engineers) with the aim to maximize the level of service offered to Edmund Optics customers regarding products and applications.
-
Technical Service Manager
3 weeks ago
York, York City, United Kingdom Edmund Optics Ltd Full timeProduct Support ManagerEdmund Optics Ltd is currently looking for a skilled Product Support Manager to join our team in York. This is an exciting opportunity for an experienced professional to lead our customer support services and drive business growth.Job Description:The Product Support Manager will be responsible for managing a team of customer support...
-
Customer Support Expert
4 weeks ago
York, York City, United Kingdom Edmund Optics Ltd Full timeAbout Edmund Optics Ltd">We are a technology-driven company that designs, manufactures, and sells precision optics and photonics products. Our products are used in a variety of applications, including aerospace, defense, life sciences, and consumer electronics.Job Summary:">We are seeking an experienced Product Support Manager to join our team in York. The...
-
Product Line Manager
6 days ago
York, York City, United Kingdom Edmund Optics Ltd. Full timeCompany OverviewEdmund Optics Ltd. is a leading manufacturer and supplier of optics, imaging, and photonics technology. Our state-of-the-art manufacturing capabilities combined with our global distribution network have earned us the position of the world's largest supplier of off-the-shelf optical components.We support numerous markets around the globe,...
-
Optical Components Specialist
2 months ago
York, York City, United Kingdom Edmund Optics, Ltd. Full timeCompany OverviewEdmund Optics, Ltd. is a leading provider of off-the-shelf optical components. Our mission is to enable innovative technologies across various industries.SalaryWe offer a competitive salary of £45,000 per annum for this role.Job DescriptionAs a key player in our customer support team, you will provide technical assistance and product...
-
Optics Industry Leader
4 weeks ago
York, York City, United Kingdom Edmund Optics Full timeUnlock Career Opportunities with Edmund OpticsWe are seeking an experienced Product Support Manager EMEA to join our dynamic team. As a key member of our organization, you will be responsible for managing the Product Support Team to deliver exceptional customer experiences and drive business growth.In this role, you will have the opportunity to work with a...
-
Optics Team Lead
3 weeks ago
York, York City, United Kingdom Talent Limited Full timeTalent Limited is a leading provider of optical solutions, and we are currently seeking a Technical Service Manager to join our team in York.About the Role:The Technical Service Manager will be responsible for managing and developing the Product Support Team, consisting of Sales and Applications Engineers. This is an exciting opportunity to lead a team and...
-
EMEA Customer Success Lead
5 days ago
York, York City, United Kingdom Edmund Optics Full timeWe are seeking an EMEA Customer Success Lead to join our dynamic and successful corporation in a growing and future-proof industry. As a member of our Product Support Team, you will be responsible for managing the team's day-to-day activities, ensuring high customer satisfaction, and driving business growth in the region.About UsEdmund Optics provides a...
-
Strategic Optics Product Manager
2 weeks ago
York, York City, United Kingdom Edmund Optics Ltd. Full timeWe are seeking a skilled and experienced professional to fill the role of Strategic Optics Product Manager at Edmund Optics Ltd. in York, UK. As a member of our team, you will be responsible for developing and executing a product strategy that aligns with our technological vision and core competencies.About the Role:The successful candidate will have a...