Administrative Support Professional

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Silent Sounds Communications Ltd Full time
About the Company
Silent Sounds Communications Ltd is a leading provider of interpreting services to clients worldwide. Our team is dedicated to delivering exceptional customer service and building strong relationships with our clients and interpreters. We are seeking a highly skilled Booking Administrator to join our team and contribute to our success.

Job Details
This is a full-time position, working 35 hours per week. The successful candidate will have access to comprehensive training and development opportunities, as well as a competitive salary and benefits package. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Process bookings and inquiries efficiently in a fast-paced environment
  • Schedule appointments for interpreters
  • Answer the telephone and be the first point of contact for clients and interpreters
  • Provide and maintain excellent customer service
  • Manage interpreter/translator availability
  • Confirm bookings and make amendments as required
  • Fill short-notice emergency bookings
  • Perform filing and general office administration tasks

Requirements:
  • Be a confident, self-motivated individual with a friendly and personable manner
  • Be able to multi-task under pressure, manage time effectively, and prioritize tasks
  • Be a strong verbal and written communicator
  • Be confident speaking over the phone with clients and interpreters
  • Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Be highly organized, accurate, and pay great attention to detail
  • Be able to work as part of a team, but also independently

Salary Range:
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience.

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