IT Support Associate
1 month ago
IT Support Associate - Asset Services
We are seeking a skilled IT Support Associate to join our Asset Services team at 2K. As an IT Support Associate, you will provide first-line technical support to our game development team, ensuring minimal downtime and optimal performance.
Responsibilities:
- Provide technical support to a large game development team.
- Install and upgrade software using Microsoft SCCM.
- Manage Active Directory, including users, computers, groups, and OU structures.
- Maintain asset inventory, including regular physical stock checks.
- Document and maintain accurate installation and procedure guides.
- Procure hardware, software, peripherals, and other IT equipment.
- Ensure secure disposal processes for IT equipment.
Requirements:
- 1+ year of professional IT support experience.
- Thorough understanding of Microsoft Windows 10 and O365.
- Familiarity with SCCM and ServiceNow or similar ticketing systems.
Working at 2K:
We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are passionate about IT and providing exceptional support, we encourage you to apply for this exciting opportunity.
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