Network Infrastructure Support Specialist
4 weeks ago
About the Role:
As a Network Support Engineer at Node4, you will be responsible for providing exceptional service to our clients and partners, ensuring industry-leading levels of customer satisfaction. You will work as part of a team to support all client network environments, ensuring timely support and knowledge of network principles in a support environment.
Key Responsibilities:
- Provide professional, high-quality, customer-focused service to clients and partners
- Support all client network environments, ensuring timely support
- Knowledge and experience in working in an ITIL environment
- Strong knowledge of network principles in a support environment, including BGP, OSPF, NAT & PAT, QOS implementation and troubleshooting, IPSec VPN configuration & management, and Hybrid Working
What We Offer:
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
About Node4:
Node4 is a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. We are the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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