Network Support Specialist

1 month ago


Derby, Derby, United Kingdom Node4 Ltd Full time
About the Role

We are seeking a highly skilled Network Support Engineer to join our team at Node4 Ltd. As a Network Support Engineer, you will be responsible for providing exceptional customer service and technical support to our clients and partners.

Key Responsibilities:

  • Provide timely and professional support to clients and internal departments
  • Act as the first escalation point for customers and internal departments
  • Work collaboratively with the team to resolve technical issues
  • Develop and maintain a deep understanding of our clients' network environments

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong technical knowledge of network principles and protocols
  • Experience working in an ITIL environment
  • Knowledge of network management tools and technologies
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

As a Network Support Engineer at Node4 Ltd, you will have the opportunity to work with a talented and diverse team, develop your skills and knowledge, and contribute to the success of our company.

We offer a range of benefits, including:

  • Hybrid working arrangements
  • Private medical insurance or company-paid health cash plan
  • Employee assistance program
  • 25 days' holiday plus your birthday off
  • Option to purchase additional holiday
  • Company pension scheme
  • Life assurance
  • A diverse and inclusive work environment

About Node4 Ltd

Node4 Ltd is a leading provider of IT services and solutions. We are passionate about technology and committed to delivering exceptional service to our clients. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

We are a vibrant and evolving company, and we are excited to welcome talented individuals like you to our team.



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