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Global Infrastructure Specialist

1 month ago

Derby, Derby, United Kingdom STERIS Full time

At STERIS, we are committed to creating a healthier and safer world by providing innovative healthcare and life science solutions. We are seeking a skilled Global Infrastructure Engineer to join our IT team.

About the Role

The Global Infrastructure Engineer will be responsible for implementing, maintaining, and supporting IT infrastructure technology in the delivery of STERIS' services and solutions across all locations. This role will participate in the on-call rota for out of hours support of Global STERIS IT infrastructure.

Key Responsibilities

  • Remediation of infrastructure incidents and requests for Global STERIS IT infrastructure, services, and solutions within agreed SLAs/OLAs & respective KPIs.
  • Proactive monitoring of Global STERIS IT infrastructure, services and solutions using available toolsets.
  • Provides appropriate support for global offices when and where required.
  • Works with global IT organization in the implementation of new/updated technology solutions/standards aligned to our Global Strategy.
  • Maintains Global IT infrastructure, including upgrades, updates and patching to services and solutions.
  • Administration of technical infrastructure environments (storage, virtualization, servers, communication systems, and applications) including security configuration, backup administration, system and performance monitoring, and incident management.
  • Participation in the STERIS Global "Zero Trust" journey, competent use of security tools such as (but not restricted too) ZScaler and CrowdStrike.
  • Participation in Business Continuity testing of STERIS infrastructure environments and solutions.
  • Working with Manager, Infrastructure & Operations EMEA to identify Infrastructure requirements throughout the region.
  • Ensure adherence to all Global IT policies, architectural standards and guidelines, operational processes and procedures including relevant build and security standards.

Requirements

  • A bachelors degree in related subject, or 5 years working experience.
  • Competent knowledge/awareness in at least (three) of the following technologies: Microsoft Azure, Microsoft Windows Server, VMware vSphere/vCenter, Microsoft Active Directory, Cisco Networking, Veeam B&R.
  • Experience working in a ITIL Framework environment.
  • Demonstrate advanced troubleshooting skills in the areas of Servers (virtual/physical), Storage, telephony services, LAN/WAN support and where required acquisitions.
  • Strong ability in writing technical documentation, maintaining the knowledge base, ensuring positive follow up and communication is maintained throughout.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.