Global Infrastructure Engineer

3 weeks ago

Derby, Derby, United Kingdom STERIS Full time

About STERIS

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. As a Global Infrastructure Engineer at STERIS, you will be part of a highly collaborative team that works together to deliver innovative healthcare and life science solutions around the globe.

Key Responsibilities

As a Global Infrastructure Engineer, you will be responsible for implementing, maintaining, and supporting IT infrastructure technology in the delivery of STERIS' services and solutions across all locations. This includes:

Technical Support, Maintenance, and Implementations

  • Remediation of infrastructure incidents and requests for Global STERIS IT infrastructure, services, and solutions within agreed SLAs/OLAs & respective KPIs.
  • Proactive monitoring of Global STERIS IT infrastructure, services and solutions using available toolsets.
  • Provides appropriate support for global offices when and where required.
  • Works with global IT organization in the implementation of new/updated technology solutions/standards aligned to our Global Strategy.
  • Maintains Global IT infrastructure, including upgrades, updates and patching to services and solutions.
  • Administration of technical infrastructure environments (storage, virtualization, servers, communication systems, and applications) including security configuration, backup administration, system and performance monitoring, and incident management.
  • Participation in the STERIS Global "Zero Trust" journey, competent use of security tools such as (but not restricted too) ZScaler and CrowdStrike.
  • Participation in Business Continuity testing of STERIS infrastructure environments and solutions.
  • Working with Manager, Infrastructure & Operations EMEA to identify Infrastructure requirements throughout the region.

Projects

  • Participation and delivery of tasks assigned by the business to agreed timescales and to budgets.
  • Work with the program managers to help deliver Global projects.
  • Contribute weekly time management updates to effect positive resource planning so team availability/resourcing can be assured.
  • Work with the respective/appropriate teams within EU/APAC to align/achieve the global objective(s).

Requirements

To be successful in this role, you will need:

  • A bachelors degree in related subject, or 5 years working experience.
  • Competent knowledge/awareness in at least (three) of the following technologies: Microsoft Azure, Microsoft Windows Server, VMware vSphere/vCenter, Microsoft Active Directory, Cisco Networking, Veeam B&R.
  • Experience working in a ITIL Framework environment.
  • Demonstrate advanced troubleshooting skills in the areas of Servers (virtual/physical), Storage, telephony services, LAN/WAN support and where required acquisitions.
  • Strong ability in writing technical documentation, maintaining the knowledge base, ensuring positive follow up and communication is maintained throughout.

Join STERIS

STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries. We strive to be an Equal Opportunity Employer.

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