Customer Service Advisor
7 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.
Key Responsibilities- Provide excellent customer service through multiple communication channels, including phone, email, and chat.
- Resolve customer complaints and issues in a fair and timely manner.
- Work collaboratively with the wider team to ensure fair customer outcomes.
- Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
We offer a competitive salary, excellent annual bonus scheme, flexible hybrid working, 25 days' holiday, and a full wellbeing package, including BUPA, digital GP service, 24/7 employee assistance, and wellbeing and social events throughout the year.
Requirements- Positive and enthusiastic attitude with a friendly and upbeat demeanor when interacting with customers.
- Excellent interpersonal skills, including verbal and written communication.
- Ability to handle difficult and challenging situations with empathy and professionalism.
- Trustworthy team player who is able to build rapport quickly.
If you are passionate about providing outstanding customer service and believe you have what it takes to excel in this role, start your application today and see what Novuna can offer you.
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Service Advisor
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Service Advisor
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Leeds, Leeds, United Kingdom Pertemps Bond Full timePertemps Bond is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will be responsible for delivering exceptional customer service, booking in new and used motorcycles for servicing, and offering additional products to customers. The ideal candidate will have at least 1-2 years of service advisor experience, excellent...
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Leeds, Leeds, United Kingdom Reed Full time{"h1": "Customer Service Advisor - Leeds", "p": "We are seeking a skilled Customer Service Advisor to join our team at Reed in Leeds. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling general administrative tasks, and managing a high volume of calls daily.", "ul": [{"li": "Respond to...
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Leeds, Leeds, United Kingdom Reed Full time{"h1": "Customer Service Advisor - Leeds", "p": "We are seeking a skilled Customer Service Advisor to join our team at Reed in Leeds. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling general administrative tasks, and managing a high volume of calls daily.", "ul": [{"li": "Respond to...
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Leeds, Leeds, United Kingdom Venn Group Full time{"h1":"Customer Service Advisor Role","p":"Venn Group is seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities: * Respond to customer inquiries and resolve issues in a professional and courteous manner *...
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