Account Director, Brand Experience

2 months ago


Nottingham, Nottingham, United Kingdom Madisons Recruitment Ltd Full time
Key Account Executive Job Description

Madisons Recruitment Ltd is seeking a highly skilled Key Account Executive to join our team. As a Key Account Executive, you will be responsible for developing and maintaining strong relationships with major retail accounts, driving business growth and ensuring excellent customer service.

Key Responsibilities:
  • Support the Sales Director in researching accounts and generating sales leads to open new listings across retail grocers and other sales channels.
  • Design and deliver product and business presentations to major retailers' buying teams.
  • Book appointments with supermarket buyers and head office teams to build relationships and drive business growth.
  • Manage day-to-day relationships with retail buying teams, providing promotional support and resolving complaints.
  • Liaise with Supply Chain, Warehouse, logistics, and customers to secure well-executed in-store promotions and availability.
  • Deliver agreed monthly and three-monthly business sales forecasts.
  • Provide customer support for new product launches, including new line information, product codes, and pack samples.
  • Resolve complaints and track all processes related to client accounts.
Requirements:
  • Previous experience in key account management within major retail supermarkets.
  • Knowledge of EDI supermarket systems and commercial business planning/forecasting experience.
  • Strong customer service and interpersonal skills, with the ability to deal with different clients and departments.
  • Analytical skills for analyzing client data and multitasking/time management skills to manage multiple clients and tasks.
Benefits:
  • Auto-enrolment pension.
  • 22 days holiday, plus 8 bank holidays.
  • Free onsite parking.

If you are interested in this Key Account Executive position, please apply with an up-to-date copy of your CV. For further information, please contact Craig at Madisons Recruitment Ltd Head Office.


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