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Medical Office Coordinator

1 month ago

Jarrow, South Tyneside, United Kingdom GP Suite Full time

About the Role

We are seeking a skilled Medical Receptionist to provide a friendly, efficient, and helpful service to our practice population.

The successful candidate will play a key role as a member of our team in providing efficient, helpful, and sympathetic care to our patients and developing skills in equating practice protocol with patient demands.

Main Responsibilities

The Medical Receptionist will be responsible for managing and coordinating patient appointments using our clinical system, EMIS Web, and handling incoming calls, addressing patient queries, and providing information and directing calls appropriately.

Requirements

  • Experience of working in Primary Care/NHS.
  • IT Literate.
  • Understand and demonstrate excellent Customer Service.
  • Understand the role and function of administration within a GP surgery.

About Us

The GP Suite is a small GP Practice based in Jarrow with a patient population of approximately 4550 patients. Our team consists of three GP Partners, two Advanced Clinical Practitioners, three Practice Nurses, and one trainee nursing associate. We strive to deliver the highest standard of patient care and maintain good working relationships with external services.