Night Receptionist
3 days ago
About the Role:
We are seeking a highly motivated and experienced Night Receptionist to join our team at Arora Group. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of brand standard.
Key Responsibilities:
- Previous experience as a Night Receptionist in a hotel would be beneficial but not essential.
- Provide exceptional customer service to guests, responding to their queries and resolving any issues in a professional and courteous manner.
- Ensure a smooth and efficient check-in and check-out process, maintaining a high level of accuracy and attention to detail.
- Maintain a high level of brand standard, adhering to company policies and procedures.
- Work collaboratively with the hotel team to ensure seamless operations and excellent guest experience.
What We Offer:
- A competitive hourly rate with 28 days paid holiday.
- Discounted hotel room rates across our hotels.
- Valuable Training and Development opportunities.
- Uniform and Complimentary Dry Cleaning and Free Meals.
- Pension cover.
- Unrivalled Career Progression prospects.
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