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Receptionist - Customer Service Specialist

2 months ago

Stansted, United Kingdom Arora Group Full time

Arora Group: A Night Receptionist Opportunity

We are seeking a skilled Night Receptionist to join our team at Arora Group. As a Night Receptionist, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.

  • Key Responsibilities:
  • Manage front desk operations, including check-ins, check-outs, and guest inquiries
  • Respond to guest concerns and resolve issues in a professional and courteous manner
  • Process payments, handle room assignments, and maintain accurate records
  • Requirements:
  • Previous experience in a hotel or hospitality environment
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive hourly rate with generous holiday allowance
  • Discounted hotel room rates
  • Training and development opportunities
  • Uniform, dry cleaning, and meals provided
  • Pension coverage
  • Exciting career progression opportunities