Lead ICT Support Engineer

6 days ago

Edinburgh, Edinburgh, United Kingdom Hitachi, Ltd. Full time
About the Role

As the Lead ICT Support Engineer at Hitachi Rail, you will be responsible for the day-to-day management of Shift Support Engineers and the safety and reliability of allocated systems. You will act as the system engineering lead on the regional fleet for safety and reliability issues. You will also be the Lead Engineer for Shift Support Engineers at the local train maintenance centre, ensuring workload management is in place, work streams are coordinated, and providing day-to-day leadership of engineering staff.

Key Responsibilities
  • Be the point of contact at given TMC for engineering activities
  • Monitor reliability trends and liaise with Reliability engineers
  • Liaise with Lead Engineer at other TMC(s) to ensure work-streams are coordinated
  • Management of the Shift Engineers at the given location
  • Implement and/or review containment actions for SRDs; ensure corrective actions are identified and are in place
  • Ensure safety and reliability issues are understood and containment/corrective actions are identified and in place, where necessary
  • Ensure SoWs and FFGs are in place and fit for purpose for common failures
  • Ensure reports on technical issues and major repairs are issued in a timely manner
  • Ensure procedures for material replacement & post fitment testing are in place and adequate
  • Where required, act as Lead Engineer for engineering changes
  • Feedback potential optimisation opportunities for planned maintenance to Optimisation team
  • Support with escalated technical issues and investigations on systems
  • Attend meetings with customer and other stakeholders as required
  • Support Reliability Centred Maintenance workshops as a system expert
  • Feed back to materials engineering to optimise spare parts lists and levels of repair (LORA)
  • Ensure XFRACAS 'Problems' are regularly updated with all the latest information
  • Ensure issues and work packages are recorded & escalated through XFRACAS where necessary
  • Support development and configuration of digital monitoring tools and technology
  • Work with reliability engineers to ensure FMEA, FMECA, FTAs & RBDs are updated with return of experience.
  • Form part of the Engineering On Call Schedule
  • Build key relationships with suppliers
  • Deputise for Engineering Manager during holidays / periods of absence.
  • Liaison with Hitachi and external personnel as required to complete the duties of the post
  • Assist as required
About You

Essential

Licences / Competences
  • Position holder must be able to interface effectively with all levels of personnel both within and outside the company
  • Must be able to provide leadership and strong management
Qualifications
  • HND or equivalent qualified engineer.
Behavioural
  • Sound knowledge of, and compliance to, rules and regulations
  • Good written and verbal communication skills
  • Able to represent Hitachi in a professional manner at all times
  • Good team worker
Desirable (not essential)

Licences / Competences
  • Previous experience in product improvement and reliability engineering on UK rolling stock
  • Membership of a recognised accredited engineering body
  • Intermediate IT skills - typically Word, Excel
What We Offer

We value the importance of all of our employees. If you would like to join our fantastic organisation, you could be entitled to:
  • Competitive salary
  • Annual Performance bonus paid on discretionary basis.
  • 25 days holiday
  • Pension scheme with contributions up to 9%
  • Private medical insurance
  • Personal Accident insurance
  • Group Income protection
  • Group Life Insurance
  • Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

About Hitachi Rail

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.

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