Customer Service Advocate

2 days ago


Glasgow, Glasgow City, United Kingdom Kind Consultancy Full time
Join us at Kind Consultancy as we partner with a renowned Banking brand to find exceptional Financial Services Experts. We're looking for skilled professionals who can provide top-notch customer service through various touchpoints, such as telephony and webchats. As part of this 6-month contract, you'll have the opportunity to learn from experienced colleagues, develop your skills, and potentially transition into a full-time role within the organisation. Enjoy a competitive hourly wage of £17.89 via an Umbrella scheme, alongside a flexible hybrid work schedule in Glasgow.

Your key responsibilities will include:
  • Delivering seamless customer experiences across multiple channels
  • Developing strong relationships with customers and resolving their queries efficiently
  • Staying alert for customers with specific needs and offering customised support
As a Customer Service Expert, you'll require exceptional communication skills, prior experience in similar roles, and a talent for building trust with customers.

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