Technical Support Specialist
3 days ago
Job Opportunity:
Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team.
Job Summary:
We are looking for a talented individual to provide technical support for server infrastructure and LAN WAN networks for external clients, assisting them through onsite support and consultancy.
Key Responsibilities:
- Consult on infrastructure problems and provide suitable networking solutions.
- Maintain a log of any software or hardware problems detected.
- Respond to enquiries from clients and help them resolve hardware or software problems.
- Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member.
Requirements:
- Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
- Excellent telephone manner and client facing experience.
- A Microsoft certification such as an MCSE or MCITP is desirable.
What We Offer:
As a Technical Support Specialist at Endeavour Recruitment Solutions, you will have the opportunity to work with a dynamic team and contribute to the success of our clients.
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