Technical Support Specialist

3 days ago


Portsmouth, Portsmouth, United Kingdom Endeavour Recruitment Solutions Full time

Job Opportunity:

Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team.

Job Summary:

We are looking for a talented individual to provide technical support for server infrastructure and LAN WAN networks for external clients, assisting them through onsite support and consultancy.

Key Responsibilities:

  1. Consult on infrastructure problems and provide suitable networking solutions.
  2. Maintain a log of any software or hardware problems detected.
  3. Respond to enquiries from clients and help them resolve hardware or software problems.
  4. Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member.

Requirements:

  1. Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
  2. Excellent telephone manner and client facing experience.
  3. A Microsoft certification such as an MCSE or MCITP is desirable.

What We Offer:

As a Technical Support Specialist at Endeavour Recruitment Solutions, you will have the opportunity to work with a dynamic team and contribute to the success of our clients.



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