Technical Support Specialist

7 days ago


Portsmouth, Portsmouth, United Kingdom ISR Recruitment Full time £32,000

Job Summary:

ISR Recruitment is seeking a highly skilled 2nd/3rd Line Technical Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing expert technical support and guidance to our service desk and customers.

Key Responsibilities:

  • Provide technical support and guidance to the service desk and customers via phone, email, and in-person interactions.
  • Install, diagnose, repair, maintain, and upgrade software and hardware to ensure optimal performance.
  • Assist in troubleshooting and resolving technical issues related to hardware and software problems.
  • Collaborate with cross-functional teams to ensure seamless delivery of IT services.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

  • Minimum of 3 years' experience in an IT support role.
  • Understanding of Server/Client setups.
  • Understanding of TCP/IP Networking principles for troubleshooting purposes.
  • Experience with Microsoft SQL Server.
  • Experience with all Windows Operating Systems.
  • Experience with Microsoft Services and Web Services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Language: English (en-US)



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