Facilities Operations Manager

1 day ago

Leeds, Leeds, United Kingdom Mitie Full time
Job Title: Assistant Facilities Manager

Job Summary:

We are seeking an experienced Assistant Facilities Manager to join our team at Mitie. As a key member of our facilities management team, you will be responsible for managing and supporting individual sites or multiple sites in all aspects of facility operations.

Main Responsibilities:

  • Manage and support site staff in carrying out their duties effectively and efficiently, in accordance with Company Policies and Procedures.
  • Act as the first point of contact for school staff, subcontractors, and Mitie staff within the site.
  • Deliver agreed services within budget and to the required standard.
  • Act as the local contact with the Local Authority, School, and SPV Manager.
  • Coordinate all services to ensure FM services meet contract requirements, manage resources to optimize profit levels, and reduce operating costs.
  • Liaise and influence SPV and Local Authority formally and informally, via meetings, correspondence, and reports in a professional manner.
  • Identify and manage potential risks and opportunities.
  • Regularly inspect plant within the site, develop knowledge of how it works.
  • Act as the first point of contact for Mitie's PFI Helpdesk for the site, ensuring items are dealt with within agreed contracted SLAs.
  • Be aware of and monitor contract payment mechanism to ensure minimum deductions are incurred for the site.
  • Oversee on-site facilities team, ensuring they carry out their roles professionally and to the required standard.
  • Assist Facilities Manager in managing Sub-Contracts, ensuring value for money and compliance with contract specifications.
  • Manage and monitor site activities in relation to health and safety standards for contractors, ensuring site safety, quality, and environmental responsibilities are met.
  • Deliver site reporting requirements, produce accurate and punctual monthly internal and external reports advising on financial and operational status of contract, together with quality, health, safety, and human resources issues.
  • Ensure all Facilities Management services on the site meet quality, health, and safety, and environmental standards and requirements of Mitie.
  • Prepare and develop PPM programme and statutory compliance work, manage and coordinate activities of specialist subcontractors into the PPM programme.
  • Develop policies and procedures with the Local Authority and school for Facilities Management service provision.
  • Comply with all relevant legislation associated with FM services, ensuring contractors submit method statements, risk assessments, COSHH, provide PPE, and report all accidents.
  • Manage and monitor utilities to minimize consumption and costs.
  • Develop, control, and manage on-site contract records in accordance with Mitie's business management system.
  • Undertake any other related duties within the job holder's capability, according to the needs of the business.
  • Undertake an enhanced disclosure through the Criminal Records Bureau and meet the requirements of Mitie's CRB policy.

Requirements:

  • A good general education with a relevant qualification aligned to Facilities Management, and a demonstrable record of continuous personal development within the industry.
  • Proven experience of PFI Facilities Management in a complex environment, with demonstrable success in a similar service environment and capable of delivering contractual compliance in line with contract requirements.
  • Proven experience of establishing stakeholder relationships and achieving sustained operational success.
  • Ability to quickly build credible relationships with a management team and clients, and challenge when necessary.
  • Sound relationship, management, and interpersonal skills.
  • Communication, influencing, and negotiating skills.
  • Ability to work on own initiative and drive improvement and change as necessary.
  • Performance-driven with proven commercial/financial awareness.
  • Problem-solving and decision-making.
  • Flexible, adaptable, and a team player.
  • PC literate with Excel and Word skills.

Benefits:

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

Mitie is an equal opportunities employer and welcomes applications from all qualified candidates.

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