Infrastructure Support Specialist
3 weeks ago
We are seeking a highly skilled Systems Engineer to join our team. As a key member of our infrastructure support team, you will be responsible for providing technical assistance and troubleshooting expertise to ensure the smooth operation of our systems.
Key Responsibilities:- Provide timely and effective technical support to resolve software, hardware, and OS issues.
- Maintain and manage documentation related to system configurations and user guides.
- Develop and implement processes to improve IT service delivery and reduce downtime.
Estimated Salary: £23,000 - £27,000 per annum.
Location: Market Harborough, Leicestershire.
About Us:CDS Global is a leading provider of customer management, marketing, payment, and data solutions. Our company culture is built on collaboration, inclusion, commitment, and recognizing success.
Requirements:To succeed in this role, you will require:
- Excellent knowledge of PC and laptop hardware.
- Familiarity with helpdesk procedures.
- Strong technical administration skills.
- Ability to diagnose and resolve complex technical issues.
- Experience with Windows Server and associated core services.
- Knowledge of firewalls, anti-virus policies, and security best practices.
Benefits include 21 days holiday, workplace pension, employee assistance programme, and wellbeing programme.
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