Infrastructure Support Specialist

3 weeks ago


Market Harborough, Leicestershire, United Kingdom CDS Global, Inc. Full time
Job Title: Rail System Engineer

We are seeking a highly skilled Systems Engineer to join our team. As a key member of our infrastructure support team, you will be responsible for providing technical assistance and troubleshooting expertise to ensure the smooth operation of our systems.

Key Responsibilities:
  • Provide timely and effective technical support to resolve software, hardware, and OS issues.
  • Maintain and manage documentation related to system configurations and user guides.
  • Develop and implement processes to improve IT service delivery and reduce downtime.

Estimated Salary: £23,000 - £27,000 per annum.

Location: Market Harborough, Leicestershire.

About Us:

CDS Global is a leading provider of customer management, marketing, payment, and data solutions. Our company culture is built on collaboration, inclusion, commitment, and recognizing success.

Requirements:

To succeed in this role, you will require:

  • Excellent knowledge of PC and laptop hardware.
  • Familiarity with helpdesk procedures.
  • Strong technical administration skills.
  • Ability to diagnose and resolve complex technical issues.
  • Experience with Windows Server and associated core services.
  • Knowledge of firewalls, anti-virus policies, and security best practices.

Benefits include 21 days holiday, workplace pension, employee assistance programme, and wellbeing programme.



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