CRM Business Analyst
2 weeks ago
Position Summary
Samsung Electronics Display is seeking a skilled CRM Business Analyst to drive actionable insights and enhance customer relationships. As a key member of our team, you will analyze customer data and interactions to inform targeted CRM strategies.
Key Responsibilities
- Analyze reseller behavior and preferences to identify trends and opportunities.
- Assist the CRM Operations Manager in maintaining the portal and providing close support to European subsidiaries.
- Enhance the partner portal by evaluating user interactions and generating regular reports.
Requirements
- Good understanding of CRM systems and management skills, preferably Salesforce.
- Strong analytical skills and database management skills.
- Familiarity with Microsoft Office, including Access and Excel.
- Ability to problem solve and ownership of a project.
- Ability to work well in groups and multitask.
Benefits of working at Samsung include:
- Hybrid working arrangement.
- Bonus Scheme.
- Pension contribution.
- Volunteering days.
- Holiday entitlement.
- Access to staff sales discounts.
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
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