Hotel Food and Beverage Operations Manager

2 days ago


Brighton, Brighton and Hove, United Kingdom Oscars Group Full time

About the Company

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Oscars Group is a leading hospitality company with a passion for delivering exceptional experiences to its guests. With over 30 years of history, the company has grown to become one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 46 assets across NSW, Queensland, and Victoria.

About the Hotel

Novotel Sydney Brighton Beach is a premium 4.5-star resort-style hotel overlooking the beautiful beaches of Brighton-Le-Sands and Sydney's picturesque Botany Bay. The hotel is currently undergoing an extensive refurbishment, aiming to be one of the best food & beverage, accommodation, and event venues in NSW.

About the Role

We're seeking a people-focused hospitality professional to lead our buffet breakfast & lunch operations at Novotel Sydney Brighton Beach. The successful candidate will support the Food & Beverage Manager, focusing on providing an exceptional product and experience for our guests. This is a full-time position with a 5-day workweek, including weekends.

Key Responsibilities

  • Manage and supervise staff members, including training, rostering, and providing direction to maintain high standards of customer service.
  • Ensure compliance with health and safety regulations, as well as food & beverage policies and procedures.
  • Interact with customers to guarantee satisfaction and handle any concerns or complaints in a professional and efficient manner.
  • Responsible for stocktakes and ordering of food/beverage for the restaurant.
  • Collaborate with the management team to develop and maintain a positive working environment.

Requirements

  • Proven experience in a supervisory role within the hospitality industry.
  • In-depth knowledge of food and beverage operations, including cashiering experience.
  • Able to work effectively in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.

What We Offer

  • A competitive salary of $65,000 - $70,000 per annum, based on experience.
  • FREE Onsite parking while on shift.
  • Access to Accor Hotels staff rates.
  • Internal and external training and development opportunities.
  • Career development opportunities within Oscars Group across 40 amazing venues.
  • Employee Assistance Program.
  • Mentoring from a strong team of hospitality professionals.
  • Reward and recognition programs.


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