IT Manager UK Cluster

6 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

About JACOBS DOUWE EGBERTS

JACOBS DOUWE EGBERTS is a leading global coffee and tea company with a rich history dating back to 1753. We are headquartered in the Netherlands and operate in over 100 countries with a portfolio of over 50 brands.

Our Culture

We are a company that thrives on the freedom to pursue opportunities and provoke new ideas to make an impact at scale. Our ambition is simple – to unleash the possibilities of coffee and tea. We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth and have built an open, collaborative environment where everyone can approach anyone and be heard.

Job Description

The Cluster IT Manager UK & Ireland is a critical role that represents Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management, and relationship management within the functions in the clusters.

Key Responsibilities

  • Act as the key liaison across UK & Ireland and its business units, information technology teams, and external IT partners.
  • Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage.
  • Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively.
  • Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation.
  • Engage with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess technology options and capabilities and develop business cases.
  • Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster.
  • Represent and drive the IT vision, strategy, and initiatives to the business leadership team and ensure that the business stakeholders are aware of the IT vision, strategic planning, and priorities.
  • Ensure that the IT cost model for the cluster is accurate and transparent.
  • Collaborate with Business, BPOs, and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period-end closing reporting and insights.
  • Assist the business in forecasting, documenting, and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters.
  • Oversee the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability.

Requirements

  • A bachelor's or master's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
  • Must have business proficiency in English.
  • Extensive experience of IT and Business/Industry work.
  • Experience with a broad range of exposure to various technical environments and business analysis.
  • Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity.
  • Experience and understanding in business process management, with an ability to translate business needs into IT-enabled solutions.
  • Solid experience in managing matrix organization business leadership team to meet their expectations.
  • Capability to empower and develop people.

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