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Field Service Technician

4 weeks ago

Lincoln, Lincolnshire, United Kingdom Virgin Media O2 Full time

About the Role

We are seeking a skilled Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and repairing our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities

  • Install and repair network infrastructure, including cables and equipment
  • Diagnose and resolve technical issues in a timely and efficient manner
  • Provide excellent customer service and support
  • Work collaboratively with the technical team to share information and best practices

Requirements

  • UK Manual driving licence with no more than 8 points
  • Ability to work at heights and in all weather conditions
  • Problem-solving skills and ability to find suitable solutions for customers
  • Excellent communication and interpersonal skills

What We Offer

  • Competitive salary of £29,000, plus £2,500+ On target earnings, plus a company van
  • 25 days of annual leave, including your birthday and all UK bank holidays
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance

About Us

Virgin Media O2 is the UK's fastest broadband network and one of the UK's biggest companies. We are a diverse and high-performing team, passionate about delivering the best possible service to our customers.