Senior Field Service Leader

3 weeks ago


Lincoln, Lincolnshire, United Kingdom SIEMENS ENERGY LIMITED Full time

A DAY IN THE LIFE OF A GROUP LEADER

As a pivotal member of our Field Service team at Siemens Energy Limited, you will be the driving force behind ensuring exceptional field service support for Small Gas Turbines. Your role will be instrumental in fostering employee relations, overseeing day-to-day operations, and managing customer interactions.

YOUR KEY RESPONSIBILITIES

  • Employee Relations: Develop and implement strategies to motivate and engage your team, focusing on their welfare, performance, time management, and training and development.
  • Day-to-Day Operations: Plan and utilize resources effectively, oversee field mobilizations, and handle escalations promptly and efficiently.
  • Customer Relations: Work closely with internal and external customers to address their needs, resolve issues, and implement lessons learned.
  • Global Responsibilities: Collaborate with regional counterparts to uphold and promote the Field Service strategy, including EHS, competency, and utilization standards globally.
  • Financial Management: Manage the budget in alignment with business strategy and drive a cost-reduction approach to ensure optimal resource allocation.
  • EHS Compliance: Promote Siemens Zero Harm policy and monitor tools related to safe working conditions to mitigate risk and prevent loss.


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