Telecommunications Field Service Professional

16 hours ago


Lincoln, Lincolnshire, United Kingdom Virgin Media O2 Full time

Unlock a rewarding career as a Telecommunications Field Service Professional with Virgin Media O2.

About the Role

We're looking for motivated and customer-focused individuals to join our team of field service engineers. As a Telecommunications Field Service Professional, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless network operations.

Key Responsibilities:
  • Install and maintain telecommunications equipment at customer premises, adhering to strict safety protocols and quality standards.
  • Diagnose and resolve technical issues efficiently, using your problem-solving skills to deliver fast and effective solutions.
  • Provide outstanding customer service, responding to queries and concerns in a professional and courteous manner.
  • Collaborate with the technical team to share knowledge and best practices, driving continuous improvement and innovation within the organisation.
Requirements:
  • A UK Manual driving licence with no more than 8 points.
  • Fitness to climb telegraph poles and work at heights, with a strong commitment to safety and risk management.
Benefits:
  • A competitive salary of £29,000 - £36,200 per year, plus performance-based commission.
  • A company van and fuel card for business use.
  • 25 days of annual leave, including your birthday and all UK bank holidays.
  • A first-rate pension programme with up to 10% matching contributions.
  • The ability to buy and sell up to 5 days of leave to suit your individual needs.
  • Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance.
  • Life insurance and a healthcare plan.

As a Telecommunications Field Service Professional, you'll enjoy a better work-life balance with our 4-day working week (Monday – Saturday) consisting of 37.5 hours, with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you'll always be learning and finding new challenges in this dynamic and rewarding role.



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