Telecommunications Field Service Professional
16 hours ago
Unlock a rewarding career as a Telecommunications Field Service Professional with Virgin Media O2.
About the RoleWe're looking for motivated and customer-focused individuals to join our team of field service engineers. As a Telecommunications Field Service Professional, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless network operations.
Key Responsibilities:- Install and maintain telecommunications equipment at customer premises, adhering to strict safety protocols and quality standards.
- Diagnose and resolve technical issues efficiently, using your problem-solving skills to deliver fast and effective solutions.
- Provide outstanding customer service, responding to queries and concerns in a professional and courteous manner.
- Collaborate with the technical team to share knowledge and best practices, driving continuous improvement and innovation within the organisation.
- A UK Manual driving licence with no more than 8 points.
- Fitness to climb telegraph poles and work at heights, with a strong commitment to safety and risk management.
- A competitive salary of £29,000 - £36,200 per year, plus performance-based commission.
- A company van and fuel card for business use.
- 25 days of annual leave, including your birthday and all UK bank holidays.
- A first-rate pension programme with up to 10% matching contributions.
- The ability to buy and sell up to 5 days of leave to suit your individual needs.
- Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance.
- Life insurance and a healthcare plan.
As a Telecommunications Field Service Professional, you'll enjoy a better work-life balance with our 4-day working week (Monday – Saturday) consisting of 37.5 hours, with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you'll always be learning and finding new challenges in this dynamic and rewarding role.
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