Concierge Ambassador

2 weeks ago


North London, United Kingdom Rendall & Rittner Full time
Company Overview
Rendall & Rittner is a reputable Residential Leasehold Property Management company, dedicated to delivering exceptional services to its clients. With a strong presence in North West London, we are seeking a skilled Concierge to join our team.

Salary
The successful candidate can expect a competitive salary of £27,100 per annum, providing a stable financial foundation for their career growth.

Job Description
As a Concierge at Rendall & Rittner, you will be responsible for creating a positive and safe environment for residents, guests, and the team. This role involves providing exceptional customer service, leading by example, and inspiring others to deliver high-quality service. You will be proactive in seeking opportunities to drive the performance of the development and expert in handling feedback effectively in the moment.

Key Responsibilities and Requirements
Key responsibilities of this role include:

• Creating a welcoming and inclusive environment for residents, guests, and the team
• Providing exceptional customer service, using expertise to lead, engage, and inspire others
• Proactively seeking opportunities to drive the performance of the development
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries
• Building strong working relationships with residents, guests, and external contractors

Benefits
Rendall & Rittner offers a range of benefits to its employees, including:

• A team uniform to ensure a polished and consistent appearance
• Access to Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters
• A fully funded pension scheme for secure financial future
• Exclusive savings on entertainment, travel, dining, shopping, health, and fitness
• Discretionary bonuses for outstanding performance

Location and Development Details
This role will be based at a new residential development located in the heart of North West London, with 2500 residential homes and on-site amenities including a gym and retail outlets. The development is easily accessible by public transport, with Colindale underground station nearby. If you are passionate about delivering exceptional customer service and leading by example, this is an incredible opportunity to join a reputable company like Rendall & Rittner.

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