Club Operations Supervisor

4 days ago


Morecambe, Lancashire, United Kingdom Buzz Group Limited Full time
About the Role: As a Club Operations Supervisor, you will play a key part in ensuring the consistent delivery of the Buzz Bingo brand values and exceptional customer service at each point of the customer journey. You will lead and support your team to drive service levels, maximize customer satisfaction, and promote a culture of excellence within the club.

Your responsibilities will include assisting the General/Deputy Manager in ensuring seamless customer experiences, taking ownership of club performance in their absence, and maintaining strict adherence to operating manuals, standards, and procedures. You will also be responsible for recognizing and appreciating team members who go above and beyond, promoting a positive work environment, and fostering a culture of continuous improvement.

We offer a competitive salary of £28,000 per annum, based on experience, plus a range of benefits, including staff discounts, pension scheme, and training opportunities.

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