Information Governance Manager
2 months ago
About the Role
The Information Governance Manager will play a critical role in enabling NHS England to drive innovation and improve lives through greater use of data and technology. This position will be responsible for providing professional Records Management advice, guidance, and support to staff across the organization, ensuring that records are managed to the highest standards in each department/directorate.
Main Responsibilities
- Define current processes and facilitate discussions to adopt best practice in the design of future processes.
- Advise colleagues on how to manage records effectively and ensure compliance with regulatory requirements.
- Oversee the delivery of records management services and ensure that all records are properly maintained and disposed of.
- Provide specialist advice to ensure NHS England meets and can evidence all regulatory requirements for the Data Security and Protection toolkit.
- Proactively lead an audit of corporate records across a wide range of systems to improve legitimate relationship control, confidentiality control, and gain the confidence of data subjects.
About Us
NHS England is committed to delivering high-quality services for all. The organization has set out the top-level purpose for the new organization to lead the NHS in England to deliver high-quality services for all. This purpose will inform the detailed design work and achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values, and behaviors to deliver accessible, compassionate care.
- Optimizing the use of digital technology, research, and innovation.
- Delivering value for money.
Requirements
- Records Management and/or Data Protection qualification.
- Educated to masters level or equivalent level of experience of working at a senior level in a specialist area.
- Subject matter expertise across a number of key areas relating to records and information management.
- Extensive knowledge of specialist areas acquired through postgraduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post-qualifying and continuing professional development.
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organizations.
- Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- Experience of identifying and interpreting national policy.
Desirable
- Comprehensive experience of project principles, techniques, and tools such as Prince 2 and Managing Successful Projects.
- Member of relevant professional body.
Skills, Capabilities, and Attributes
- Ability to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
- Ability to analyze complex facts and situations and develop a range of options.
- Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Ability to prioritize own work effectively and be able to direct activities of others.
- Ability to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- To formulate and oversee policy and guidance in records management in accordance with Government legislation, involving decision making where no precedent exists.
- To promote an effective records management culture that embeds information governance principles in organizational activities, ensures individual responsibilities are understood, and supports good working practices throughout NHS England.
- To ensure that all records management work undertaken relating to organizational strategy is supported with research evidence where at all possible to ensure rigour in implementation.
- To provide specialist advice to ensure NHS England meets and can evidence all regulatory requirements for the Data Security and Protection toolkit.
- To proactively lead an audit of corporate records across a wide range of systems to improve legitimate relationship control, confidentiality control, and gain the confidence of data subjects.
Values and Behaviours
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organizational values.
- Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others.
- Values diversity and difference; operates with integrity and openness.
- Works well with others, is positive and helpful, listens, involves, respects, and learns from the contribution of others.
- Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
- Actively develops themselves and supports others to do the same.
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
Other
- Able to travel across various sites where applicable.
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