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Restaurant Operations Manager

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Snowview Trading Ltd Full time

Job Title: General Manager - Retail Store

Job Description:

Snowview Trading Ltd is a dynamic company with a strong presence in the UK retail market. We are seeking a highly skilled General Manager to oversee the operations of one of our retail stores.

The successful candidate will be responsible for managing a team of staff, ensuring excellent customer service, and maintaining the highest standards of store appearance and operations. Key responsibilities include:

  • Managing and leading the team to ensure excellent customer experience
  • Day-to-day shop inspections to maintain the store's appearance and standards
  • P&L management: controlling costs across all aspects of the business
  • Staff recruitment, training, and development
  • Developing and overseeing commercial opportunities
  • Working with stakeholders to build and promote the Snowview Trading Ltd brand
  • Health, Safety, and Hygiene ownership
  • Proficient in opening and closing the store, including banking and administrative tasks

Requirements:

  • Experience in managing, training, and leading a team in a similar environment
  • Strong interpersonal skills to interact with customers, colleagues, and prospective clients
  • A background and interest in artisan food, with a belief in natural and pure ingredients
  • A natural leader who inspires and mentors team members
  • Proficient in using computers, including MS Word, Excel, and Outlook applications
  • An infectious energy and passion for delivering exceptional customer service

About Snowview Trading Ltd:

We are a company that values teamwork, innovation, and customer satisfaction. Our vision is to become a leading player in the UK retail market, and we are committed to delivering exceptional customer experiences through our stores and online platforms.

What We Offer:

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.