Casework Support Administrator

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Bath and North East Somerset Council Full time

About Us

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.

We provide free, independent and confidential advice, whoever you are. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.

We're here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of residents.

Purpose

As a Casework Support Administrator, you will play a vital role in supporting our clients with their issues and concerns. Your main duties will include maintaining and developing relevant administrative systems, maintaining statistical information and collating and monitoring reports.

We value diversity and promote equality and would welcome applications from candidates with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.

Key Responsibilities:

  • Maintain and develop administrative systems to support casework
  • Collate and monitor reports to ensure effective service delivery
  • Provide administrative support to caseworkers and other staff

What We Offer:

We offer a competitive salary and a range of benefits, including a pension scheme and opportunities for professional development.

How to Apply:

Please visit our website for full role description and application form. Send your completed application to the address listed on our website.



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