Casework Support Coordinator
4 weeks ago
About Us
Citizens Advice Bath and North East Somerset is an independent charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice, whoever you are. We help people overcome their problems and campaign on big issues when their voices need to be heard.
We value diversity, champion equality, and challenge discrimination and harassment. We're here for everyone in the Bath and NE Somerset area and work in partnership with other local services to provide the best possible advice and information to meet the needs of residents.
Purpose
As a Casework Support Administrator, you will support the clients of Bath and North East Somerset with their issues and concerns. Your main duties will include maintaining and developing relevant administrative systems, maintaining statistical information and collating and monitoring reports.
We value diversity and promote equality and welcome applications from candidates with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.
Key Responsibilities
- Maintain and develop relevant administrative systems
- Maintain statistical information
- Collate and monitor reports
What We Offer
We offer a supportive and inclusive work environment, opportunities for professional development, and a chance to make a real difference in people's lives. If you are passionate about delivering high-quality advice and support services, we would love to hear from you.
Please visit our website for full role description and application form. We look forward to receiving your application.
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