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Customer Service Representative

1 month ago

Ipswich, United Kingdom Skilled Careers Full time
Job Title: Customer Care Operative

Our client, a reputable House Builder, is seeking a skilled Customer Care Operative to join their regional team. As a key member of the team, you will be responsible for ensuring all defects are rectified in a professional and timely manner, working closely with customers to resolve issues and maintain a high standard of customer service.

Key Responsibilities:
  • Meet with customers in their homes to carry out works to a high-quality and timely manner.
  • Work alongside contractors as necessary to ensure all works are carried out efficiently.
  • Keep the company updated regarding completed works.
  • Travel across the region as necessary to meet with customers and complete tasks.
  • Adhere to Health & Safety policies at all times.
Requirements:
  • Preferable Joinery background, but other trades will be considered.
  • Experience working for a House Builder in a similar role, such as Multi Trader/Operative.
  • Experience with multi-trades works, including Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, and Easing doors/floorboards.
What We Offer:
  • Basic salary up to £38,000.
  • Fully expensed vehicle.
  • Tools provided.
  • Company uniform.
  • 23 days annual leave.
  • Bonus.
  • Pension.
  • Healthcare.