Business Operations Assistant

3 days ago

Arbroath, Angus, United Kingdom Pertemps Full time
Job Title: Business Support Assistant

We are seeking a highly organized and detail-oriented Business Support Assistant to join our team on a 6-month contract. This role offers the flexibility to work from home while providing essential administrative support to our services.

Key Responsibilities:
  • Follow established procedures and guidelines to ensure accurate and efficient administrative tasks.
  • Utilize various software packages to support administrative duties, including data processing and record-keeping.
  • Appraise situations and solve problems in a proactive and professional manner.
  • Collate, check, and organize returns, and prepare standard reports to ensure compliance and accuracy.
  • Provide comprehensive and confidential administrative support, including processing personal and sensitive data.
  • Create, update, and maintain files and records accurately, ensuring data protection and compliance.
  • Process and check financial documentation, authorizing further actions as necessary.
  • Generate orders for services and process invoices, credits, and payments in a timely and accurate manner.
  • Implement and process Direct Debit payments and BACs notifications, ensuring seamless financial transactions.
  • Elicit and provide information to colleagues and the public in a professional and courteous manner.
  • Ensure compliance with data protection laws while processing personal data, maintaining confidentiality and integrity.
Essential Skills and Qualifications:
  • 2 National 5 qualifications (including English), or NC Level 5, or a Modern Apprenticeship, or SVQ Level 2 in Administration, or equivalent qualification.
  • Willingness to undertake mandatory information governance training to ensure compliance and best practices.
  • Strong oral and written communication skills, with the ability to communicate effectively with colleagues and the public.
  • Good numeracy skills and customer care abilities, with a focus on providing excellent service.
  • Proficient in Microsoft Office packages, with excellent keyboard skills and attention to detail.
  • Knowledge of financial procedures and documents, as well as administrative processes, to ensure accurate and efficient support.
  • Ability to appraise situations, solve problems, and prepare accurate returns and reports, with minimal supervision.

Pertemps is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a highly organized and detail-oriented individual with excellent communication skills, we would love to hear from you.

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