Business Operations Assistant

7 days ago

Arbroath, Angus, United Kingdom Pertemps Full time
Job Title: Business Support Assistant

We are seeking a highly organized and detail-oriented Business Support Assistant to join our client's team on a 6-month contract. This role offers the flexibility to work from home while providing essential administrative support to their services.

Key Responsibilities:
  • Follow established procedures and guidelines to ensure accurate and efficient administrative tasks.
  • Utilize various software packages to support administrative duties, including data processing and record-keeping.
  • Appraise situations and solve problems by applying critical thinking and analytical skills.
  • Collate, check, and organize returns, and prepare standard reports to support business operations.
  • Obtain information from policies, files, circulars, and other sources to inform administrative decisions.
  • Provide comprehensive and confidential administrative support, including processing personal and sensitive data.
  • Create, update, and maintain accurate and up-to-date files and records.
  • Process and check financial documentation, authorizing further actions as necessary.
  • Generate orders for services and process invoices, credits, and payments in a timely manner.
  • Implement and process Direct Debit payments and BACs notifications.
  • Elicit and provide information to colleagues and the public in a professional and courteous manner.
  • Ensure compliance with data protection laws and regulations when processing personal data.
Essential Skills and Qualifications:
  • 2 National 5 qualifications (including English), or NC Level 5, or a Modern Apprenticeship, or SVQ Level 2 in Administration, or equivalent qualification.
  • Willingness to undertake mandatory information governance training.
  • Strong oral and written communication skills.
  • Good numeracy skills and customer care abilities.
  • Proficient in Microsoft Office packages with excellent keyboard skills.
  • Knowledge of financial procedures and documents, as well as administrative processes.
  • Ability to appraise situations, solve problems, and prepare accurate returns and reports.
  • Ability to work independently, as part of a team, and meet deadlines with minimal supervision.

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