Automotive Service Advisor Trainee
2 days ago
Job Description:
As a Service Advisor Apprentice, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our service department. Your responsibilities will include assisting customers with service appointments, coordinating with service technicians, and maintaining accurate records.
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Able to work accurately and efficiently in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Basic computer skills for documentation and communication purposes
- Nationally recognised qualification: Level 2 Customer Service Practitioner
Benefits:
- A competitive salary of £12,000 per annum (based on national average and location)
- Ongoing training and development opportunities
- The chance to work with a leading automotive brand and contribute to its success
Working Hours and Location:
A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy.
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