Luxury Automotive Service Advisor

6 days ago


London, Greater London, United Kingdom H.R. Owen Full time

H.R. Owen, a leading luxury automotive dealer group in the UK, is currently seeking an experienced Service Advisor to join their team at Lotus/Maserati, Manchester. This key role involves working closely with the Service Department to ensure efficient and accurate workshop throughputs, helping to meet financial and non-financial targets.

The ideal candidate will possess strong organisational skills, efficiency, and knowledge required for working within the Service Department. Additionally, they will have excellent communication skills, both written and verbal, with the ability to accurately use computerised systems.

This role requires a passion for the luxury industry, with a keen eye for excellence and good knowledge of the brands H.R. Owen work with. The successful candidate will be confident and proficient in using Microsoft Office (Word, Excel, PowerPoint & Outlook) and possess outstanding interpersonal skills, enabling them to effectively communicate with a wide range of people across all levels of the company.

To succeed in this role, you will need previous experience as a Service Advisor within the motor industry. You will also require strong attention to detail, the ability to multitask and find innovative solutions to complex problems. Furthermore, you will need to deliver exceptional customer service to both external customers and internal departments, maintaining accurate records and processing claims efficiently.

We estimate the salary for this position to be around £35,000 - £45,000 per annum, depending on experience. If you are passionate about the luxury industry and have the necessary skills and qualifications, please apply for this exciting opportunity.



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