Automotive Claims Specialist
6 days ago
Job Title: Automotive Claims Specialist
Location: London Heathrow Area, with potential for remote work flexibility.
Salary Range:
- Trainee: £25,000
- Service Advisor Role: £27,000
- Claims Advisor/Warranty Role: £30,000
- Commercial Service Advisor: £32,000+ Bonus Plan: Based on achieving warranty hours sold per branch: £2,000 (split every 6 months)
- £1,000 for self-development and proactive training on HGV systems (payable end of year 1)
Job Description:
We are seeking an experienced Automotive Claims Specialist to join our team. As a key member of our claims processing team, you will be responsible for processing and managing manufacturer warranty claims efficiently and accurately.
Key Responsibilities:
- Process and manage manufacturer warranty claims using multiple software platforms.
- Handle and process repair and maintenance (R&M) claims, ensuring all documentation meets company standards.
- Collaborate closely with the service team, repair technicians, and parts department to ensure proper claims processing.
- Provide administrative support with warranty claims, invoices, and record-keeping.
Requirements:
- In-depth understanding of vehicle warranties and experience processing manufacturer warranty claims.
- Solid background in vehicle repair and maintenance processes, ideally in the automotive industry.
- Strong experience in processing repair and maintenance (R&M) claims.
- Previous warranty and invoicing processing experience is highly advantageous.
Benefits:
- Manufacturer training provided to support career progression.
- 30 days holiday (including public holidays), with additional leave for service loyalty.
- Statutory employer pension.
- Free Class IV MOT per year.
- Health and wellbeing support.
- Referral bonuses for introducing friends to join the company.
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