Automotive Liaison Specialist

13 hours ago


London, Greater London, United Kingdom The Solution Automotive Full time

Automotive Liaison Specialist - South East London

We are seeking an experienced Automotive Liaison Specialist to join our team at The Solution Automotive, a leading Franchised Motor Dealership.

Salary: Basic £31,500 OTE £45,000 - £50,000 per annum.

In this role, you will be responsible for managing customer relationships and ensuring seamless communication throughout the service process. You will consult with customers about the work to be undertaken on their vehicle and keep them informed of progress, professionally resolving any issues that may arise.

About the Position:

  • Develop strong relationships with customers, building trust and resolving conflicts effectively.
  • Manage multiple tasks efficiently, prioritising deadlines and maintaining accurate records.
  • Utilise excellent communication and interpersonal skills to liaise with colleagues and external partners.
  • Ensure high levels of customer satisfaction through effective issue resolution and proactive problem-solving.
  • Meet the requirements for eligibility to work in the UK and possess a valid UK Driving Licence for a minimum of 1 year.

What We Offer:

The Solution Automotive provides a supportive and dynamic work environment with opportunities for career advancement. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we invite you to apply for this role.



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