Automotive Claims Specialist

5 days ago


London, Greater London, United Kingdom Everpool Recruitment Full time

Job Title: Automotive Claims Advisor

 

We are seeking an experienced Automotive Claims Advisor to join our team in Newcastle under Lyme. As a key member of our hybrid claims team, you will be responsible for handling insurance claims and providing exceptional customer service.

About the Role:

  • Owning a caseload of insurance claims across a multi-client team.
  • Being available to field calls from customers, clients, and suppliers.
  • Engaging with clients, customers, and suppliers via an omni-channel approach which includes email, phone, and our bespoke messaging service.
  • Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages).

Key Responsibilities:

  • Manage a high-volume caseload of insurance claims.
  • Provide excellent customer service via various communication channels.
  • Maintain accurate records and reports using our bespoke systems.
  • Collaborate with internal stakeholders to ensure smooth claim resolution.

Benefits:

  • Competitive salary £28,000 - £32,000 per annum.
  • 28 days annual leave.
  • Paid lunch once a week when in the office.
  • Cycle to work scheme.
  • Annual Staff awards.


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