Executive Director
10 hours ago
We are seeking a driven and enthusiastic Telesales Executive to join our team at Brave. As a key member of our sales team, you will be responsible for delivering small commercial telephone sales targets and supporting the development of new business pipeline through high-quality and targeted customer service.
Key Responsibilities:
- Deliver small commercial telephone sales targets and support development of new business pipeline through high-quality and targeted customer service.
- Outbound calls to existing and potential clients, obtaining general insurance renewal dates and new quotations to pass to the sales team to quote.
- Positively impact Agency sales through prospecting new clients.
- Produce up-to-date records for every customer interaction and contact, including regularly reviewing and updating data records to ensure accuracy.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, internal compliance and other procedures and local Agency policies and processes.
- Support the business development team with campaigns, helping to deliver upon required call volumes and converting leads into opportunities.
- Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.
Requirements:
- Proven track record in targeted telesales/sales role or appointment generator role.
- Proven track record in delivering excellent customer service.
- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems.
- Own transport & full UK driving licence.
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