Assistant Food and Beverage Operations Manager
4 weeks ago
Welcome to a world of opportunities at Hilton Hotels, where our passion for hospitality brings teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal. With amazing training, resources, and support from both managers and colleagues, there is always an opportunity to develop and grow.
A World of Rewards
- Competitive Salary of £ 27,943.86
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays
- Discounted dental and health cover
- Modern and inclusive Team Member's areas
An Assistant Food and Beverage Operations Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
Key Responsibilities
- Oversee operations of Food and Beverage outlets
- Maintain exceptional levels of customer service
- Recruit, manage, train, and develop the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines
- Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximise sales and revenue
- Deputise for the Food and Beverage manager in their absence
Requirements
- Previous Food and Beverage Management or Supervisory experience
- Knowledge of Financial Systems
- Flexibility to respond to a range of work situations
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Willingness to develop team members and self
- Degree in Relevant Area
Every Job Makes the Stay
At Hilton Hotels, we know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical.
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