Assistant Food and Beverage Operations Manager

2 weeks ago


York, York City, United Kingdom Hilton Hotels Full time
Assistant Food and Beverage Manager

Welcome to a world of opportunities at Hilton, where we strive to create a culture of inclusiveness, positivity, and drive to achieve our common goal. As an Assistant Food and Beverage Manager, you will play a vital role in delivering exceptional guest experiences while training and developing our team members.

Key Responsibilities:
  • Oversee the operations of all Food and Beverage outlets to ensure seamless service delivery.
  • Maintain exceptional levels of customer service, ensuring every guest feels valued and cared for.
  • Recruit, manage, train, and develop a high-performing team to achieve our business objectives.
  • Assist with annual and mid-year appraisals, providing constructive feedback and guidance to team members.
  • Manage guest queries in a timely and efficient manner, resolving issues promptly and professionally.
  • Work within budgeted guidelines, ensuring financial management and control.
  • Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Develop menus with other members of the Food and Beverage team, ensuring innovative and appealing options.
  • Accountable for monthly stock takes, ensuring accurate inventory management.
  • Incentivize team members to maximize sales and revenue, driving business growth and success.
  • Deputize for the Food and Beverage manager in their absence, ensuring seamless leadership and continuity.
Requirements:
  • Previous Food and Beverage management or supervisory experience, with a proven track record of success.
  • Knowledge of financial systems, with the ability to manage budgets and control costs.
  • Flexibility to respond to a range of work situations, with a positive attitude and strong work ethic.
  • Committed to delivering high levels of customer service, with excellent communication and interpersonal skills.
  • Good grooming standards, with a professional and approachable demeanor.
What We Offer:
  • A competitive salary of £27,943.86 per year.
  • Smart uniform provided, ensuring a professional and cohesive team image.
  • Free and healthy meals when on duty, promoting a healthy work-life balance.
  • Opportunities for career growth and development, with personalized training and support.
  • A chance to make a difference through our Corporate Responsibility programs, driving positive change and community engagement.
  • Team Member Travel Program, offering discounted hotel nights and 50% off food and beverages.
  • Team Member Referral Program, rewarding successful referrals and promoting a positive work environment.
  • High street discounts through Perks at Work, providing exclusive benefits and savings.
  • 28 days of holiday, including bank holidays, with the opportunity to increase to up to 33 days.
  • Discounted dental and health cover, ensuring comprehensive protection and well-being.
  • Modern and inclusive team member areas, promoting a positive and supportive work environment.


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