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Senior Operations Manager

1 month ago


Ilford, Greater London, United Kingdom SuperCare Full time

Job Title: Senior Operations Manager

Job Summary:

We are seeking an experienced Senior Operations Manager to lead our team at a beautiful new residential children's home in Ilford. The successful candidate will need the ability to adapt, as the role requires responsive and successful navigation of evolving demands.

Main Responsibilities:

  • Direct work with young people, key working and generally taking an active part in providing support and care on a shift work basis.
  • Working in partnership with young people, their social worker and carers and other relevant agencies. To co-ordinate, monitor and review Care Plans, risk assessments, placement plans for all allocated young people preparing to make the positive transitions to positive outcomes and greater independence.
  • Taking responsibility for the upkeep of the establishment with regard to health and safety and primary care issues, as well as making autonomous decisions about individual young people's requests and behaviour whilst on shift.
  • Administrative work and record keeping associated with key working responsibilities and the daily running of the home.
  • To ensure that young people carry as much responsibility for their own lives as they can reasonably and demonstrably be expected to carry, keeping them informed of their circumstances and rights, involving them in planning their lives, supporting them and helping them towards taking greater control and responsibility

Household Responsibilities:

  • To share in the practical activities necessary to maintain the House.
  • To care for the fabric, equipment and overall environment
  • To be accountable for moneys allocated for specific purposes
  • Reporting repairs and ensuring that necessary actions are taken
  • Ensuring the young people are eating healthy and balanced meals prepared by staff
  • Ensuring health and safety checks are complete in line with policies and Ofsted regulations and standards.

Personal Development:

  • To keep abreast of good practice in order to develop skills, knowledge and experience, in accordance with a personal development plan.
  • To make use of regular professional supervision
  • To report to a line manager, or other appropriate person, malpractice or evidence which may suggest it

Why Work for SuperCare?

We're on a mission to be the number 1 provider of children's homes in London and the South East. Our commitment to supporting and empowering our staff helps us build incredible teams of caring professionals that want to grow their careers with SuperCare, as backed up by our 98% staff retention rate

As a member of SuperCare you'll get:

  • Our '1 Day on 2 Days Off' rota
  • Private health insurance and 24/7 GP access
  • Gym membership stipend per month, so you can choose where you gym
  • Best-in-class compensation (we pay 20% higher than market rate)
  • Fully-paid support to complete your Level 3 and Level 5 NVQ's (which will help you earn even more)
  • Pension plan with Nest
  • Access to our company bonus scheme

And on top of that the opportunity to empower children with learning disabilities to be the best people they can possibly be What more could you ask for?

Apply now or visit SuperCare.org/careers for more information about our team