Deputy Operations Manager

4 weeks ago


Ilford, Greater London, United Kingdom SuperCare Residential Full time

Job Title: Deputy Operations Manager

Job Summary:

We are seeking a skilled and experienced Deputy Operations Manager to lead the operations of a new residential children's home in London. The successful candidate will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people and meeting the service's goals.

Main Responsibilities:

  • Step in for the Registered Manager when needed
  • Support and supervise staff
  • Interact directly with young people
  • Address child protection issues and complaints
  • Collaborate with professionals for the best outcomes
  • Manage resources and finances appropriately

Requirements:

  • A good standard of literacy and numeracy
  • NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent)
  • Residential experience
  • Team building and supervision skills
  • Ability to communicate both verbally and in writing
  • Understanding of the needs of young people who have experienced trauma, including managing challenging behaviors
  • Good organizational skills

Why SuperCare?

  • We're committed to supporting and empowering our staff
  • Our 98% staff retention rate speaks for itself
  • We offer a range of benefits, including private health insurance, gym membership stipend, and best-in-class compensation

About Us:

SuperCare Residential is a leading provider of children's homes in London and the South East. We're dedicated to providing high-quality care and support to young people who have experienced trauma.



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