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Patient Services Advisor
2 months ago
Job Summary
Symphony Healthcare Services Limited is seeking a highly organized and detail-oriented Patient Services Advisor to join their team. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.
Main Responsibilities
- Provide administrative support to the practice team, including answering phone calls, responding to emails, and handling patient inquiries.
- Manage patient records, including updating patient information, processing requests, and maintaining accurate records.
- Coordinate appointments, including booking, rescheduling, and canceling appointments as needed.
- Handle patient complaints and concerns in a professional and empathetic manner.
- Assist with the completion of administrative tasks, such as scanning, filing, and photocopying.
- Provide support to the practice team, including covering for colleagues' absences and assisting with special projects.
About Us
Symphony Healthcare Services Limited is a growing primary care organization dedicated to providing high-quality patient care and services. We are committed to delivering exceptional patient experiences and are seeking a talented and dedicated individual to join our team.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Proficiency in computer software, including Microsoft Office and practice management systems.
- Experience working in a healthcare setting, preferably in a primary care environment.
What We Offer
Symphony Healthcare Services Limited offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and dedicated individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
